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Time Sensitive re: Good Sam in WPB.

  • 1.  Time Sensitive re: Good Sam in WPB.

    Posted 04-22-2021 16:49
    Sorry to use this listserv for personal reasons but is anyone here associated with Good Sam in West Palm Beach? If so, please email me directly at helene@hmepstein.com. My mother was brought there by ambulance and for 36 hours I have been trying to reach her hospitalist to give him important medical information. Her history is grossly incorrect, her symptoms are incorrectly listed, And also to get his input on a Tx her neuro is pressuring us to agree to. Looking for ways to reach the hospitalist. Even the nurses don't have his direct number or the names of his residents.

    Thank you. 


  • 2.  RE: Time Sensitive re: Good Sam in WPB.

    Posted 04-22-2021 17:05

    Helene,  So sorry to hear this.


    Totally unacceptable that admitting MD is unreachable by anyone.


    Escalate immediately to any of the following, Hospital Patient Ombudsman, Attending Physician, Hospital Risk Manager or Attorney.  My bet would be Hospital Risk Manager.




    Ruth Ryan RN, BSN, MSW, CPHRM

    Medical writer

    Risk management/patient safety

    Continuing medical education

    Cell (504) 256-8797

    Email ruth@ryan-graham.com